One inbox for every patient message, and the team behind it

Every message in one place

Patients message your clinic from the Patient app. They can send messages, voice notes, photos and files, and every conversation lands in one inbox.

Ace takes the routine questions

Hours, parking, directions and the insurance you take: Ace answers from your clinic's details and hands everything else to your team.

Front desk staff work the inbox in Control Center. Doctors and nurses reply from the Clinical app.

A separate chat for the team

Staff, medical coordinators and doctors talk in team chat, @mention a colleague, and share files. Patients never see it. Clicking a patient's photo opens their chart.