Appointment Scheduling

Every booking, one schedule.

Ace books visits on calls, patients book in the Patient app, and your staff book in Control Center. It all lands in one schedule that follows your rules and is written back to your EHR.

Start free trialBook a demo
aBooked by Ace on a callMaria Lopez · Tue 10:30 · Dr. Bennett
Booked in the Patient appDavid Kim · Tue 8:00 · Dr. Bennett
Booked at the front deskGrace Lee · Tue 8:30 · Dr. Bennett
Three ways to book

Ace, patients and staff book into the same schedule.

On a callAce books while the patient is on the line.Booking, moving and cancelling, in 20 languages, any time of day.
I can move your visit to Tuesday at 10:30 with Dr. Bennett. Does that work?
Booked · Tue 10:30
In the Patient appPatients pick a time themselves.Only the times that fit your rules show up, for in person or telehealth visits.
Dr. Laura Bennett · Tue 6 Oct · In person
9:009:3010:3011:00
At the front deskYour staff book in Control Center.Book, move or cancel for any patient from Control Center.
PatientGrace Lee
Visit typeNew patient · 30 min
WhenTue 6 Oct · 8:30 · Dr. Bennett
EHR write-back

Every appointment, written back to your EHR.

Booked by Ace, by a patient in the app or by your staff, each visit is written into your EHR. Changes made in your EHR come back to Ace.

EpicathenahealtheClinicalWorksCerner
aAce on a callPatient appFront desk
Ace scheduleMaria Lopez · Tue 6 Oct · 10:30
Two-way sync
Your EHRMaria Lopez · Tue 6 Oct · 10:30Written back
Your rules

Set your rules once. Every booking follows them.

Whether Ace, a patient or your staff books the visit, it only goes into a time that fits.

Hours per providerEach provider's working days and hours.
Mon8–5Tue8–5Wed8–1Thu8–5FriOff
Dr. Laura Bennett
Visit types and lengthsOne length you set for every visit.
New patient30 min
Follow-up30 min
Telehealth30 min
In person or telehealthWhich visits can happen by video.
New patientIn personVideo
Follow-upIn personVideo
Buffers between visitsA gap after a visit to catch up.
New patient · 30 min
10 min buffer after visits
Before and after the visit

Reminders before the visit. Follow-up calls after.

01BookedHowever it was booked, the visit lands in the schedule.Tue 6 Oct · 10:30 · Dr. Bennett
02RemindedPatients get a text and a Patient app notification before the visit.
Reminder: your visit with Dr. Bennett is tomorrow at 10:30. Riverside Family Medicine.
Ace Patient · Visit tomorrow at 10:30
03Followed upAce calls after the visit, whether the patient came in or not.
aCame inAce checks how they're feeling
aMissed itAce calls to offer a new time
FAQ

About scheduling.

Something else? Email contact@acehealth.site

Yes. Ace has live two-way integrations with Epic, athenahealth, eClinicalWorks and Cerner, and every appointment is written back to your EHR.

Yes, for any visit type you allow by video. Patients join the visit from the Patient app.

By text message and a Patient app notification before the visit.

Ace calls them to find out what happened and offers a new time.

Yes. Your team books, moves and cancels visits from Control Center.